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Setting up customer reminder emails for upcoming tours
Setting up customer reminder emails for upcoming tours

Learn how to setup a reminder email that gets sent to your customers before their tour begins.

Michael Rouveure avatar
Written by Michael Rouveure
Updated over 4 years ago

If you would like to automatically send an email to your customers 72 hours and 24 hours before their tour begins, please follow the below instructions:

VERY IMPORTANT:

  • Only bookings that have an email address will receive a reminder email (This would be the customer email entered in the booking details).

  • You do need to add information to the reminder email settings section. Otherwise, no reminder email is sent.

Watch the below video to learn how to setup reminder emails:
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