For Europe, Australia, New Zealand & Asia based tour and charter companies, we don’t charge a monthly fee or setup fee.
These are the only fees being charged:
- Tour company pays 4% in booking fees only for a booking where customer is paying with a credit card via Junglebee.
- Credit card processing is securely handled by Stripe (Stripe charges their own credit card processing fee, separate to Junglebee).
- No booking fees are charged if you pay via your own POS machine, cash, or simply enter a booking into Junglebee.
How do payments work exactly for Europe, Australia, New Zealand & Asia based tour companies?
To start accepting bookings with credit card payments:
#1. Sign-up for an account with Stripe, it’s free and only takes a few minutes to setup (Stripe is the company used to process all payments and send funds to your bank).
#2. Once your Stripe account is correctly configured, simply connect your Stripe account to Junglebee (Takes about 1 minute to do in Junglebee’s user dashboard).
You can choose to optionally have the customer pay the fee on checkout under “Taxes & fees”.
How long do payouts take?
Once you’re set up, payouts arrive in your bank account on a 7-day rolling basis. Or you can opt to receive payouts weekly or monthly.
How do refunds work?
You can issue either partial or full refunds. There are no fees to refund a charge, but the fees from the original charge are not returned.
How much do disputes cost?
Disputed payments (Also known as chargebacks) incur a $15.00 fee. If the customer’s bank resolves the dispute in your favor, the fee is fully refunded.