Junglebee

Learn how to cancel a booking in Junglebee, what happens to the slot and guest record, and how to process refunds.

How to Cancel a Booking

Learn how to set a checked-in or no-show status for a private booking.

How to set a booking status for private charters

A short video and article on the three different ways you can view bookings from within the Junglebee App

How to view upcoming bookings within Junglebee

Learn how to book a private charter as an agent through Junglebee's agent platform.

How to book a private charter/trip as an agent

Learn how to move a booking to a new date

How to change or edit the date of a booking for a tour

Learn how to take credit card payments manually from customers in Junglebee

How to make a credit card payment in Junglebee

Learn how to setup a custom start time, duration or price for a private trip or charter booking.

How to setup a custom private trip (Charter) booking

Learn how to make a reservation for any walk in guests or for bookings received via email or over the phone.

How to make a booking in Junglebee's back-end platform as a user (Tour supplier)?

In this tutorial, we'll show you how to add received bookings from an activity desk or online agents such as Expedia or Viator.

How to add bookings from other agents/agencies to Junglebee

How to process full or partial refunds for JB Pay transactions in Junglebee, including fee implications and refund timelines.

How to Issue a Refund

The dashboard has been updated to make managing bookings faster and more intuitive. Here’s how to use the key features.

Dashboard Updates: Quick Guide

Michael Rouveure

Joana

Learn how to make bookings, payments and refunds

Working with bookings

Find answers and get help from Intercom Support and Community Experts

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