Working with bookings

Learn how to make bookings, payments and refunds

Michael Rouveure avatar Brittney Vander Linden avatar
8 articles in this collection
Written by Michael Rouveure and Brittney Vander Linden

How to cancel a booking and give it a cancelled status

Watch a 2 minute video that explains everything you need to cancel a booking in Junglebee.
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Written by Brittney Vander Linden
Updated over a week ago

How to book a private charter/trip as an agent

Learn how to book a private charter as an agent through Junglebee's agent platform.
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Written by Michael Rouveure
Updated over a week ago

How to refund a JB Pay payment for a booking

Learn how to process a refund for a booking that was paid for with JB Pay.
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Written by Michael Rouveure
Updated over a week ago

How to change or edit the date of a booking for a tour

Learn how to move a booking to a new date
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Written by Michael Rouveure
Updated over a week ago

How to make a credit card payment in Junglebee

Learn how to take credit card payments manually from customers in Junglebee
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Written by Michael Rouveure
Updated over a week ago

How to setup a custom private trip (Charter) booking

Learn how to setup a custom start time, duration or price for a private trip or charter booking.
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Written by Michael Rouveure
Updated over a week ago

How to make a booking in Junglebee's back-end platform as a user (Tour supplier)?

Learn how to make a reservation for any walk in guests or for bookings received via email or over the phone.
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Written by Michael Rouveure
Updated over a week ago

How to add bookings from other agents/agencies to Junglebee

In this tutorial, we'll show you how to add received bookings from an activity desk or online agents such as Expedia or Viator.
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Written by Michael Rouveure
Updated over a week ago